It is a system, which is addressed to a wide range of companies which have field-based workers who repair faults in the field (field service management). Its main function is project management, in which the company’s workers – technicians are employed daily.
The system consists of two main parts: the mobile application on Android and iOS, which is managed by the field-based workers of the company and the Web application, which is used exclusively by the administrators of the platform and runs in a web browser.
Through the mobile application, the field-based worker receives on a daily basis the work in which he participates, while at the same time he records anything that is considered important (employment time, used components, etc.). The registered information is sent to the web application, which gathers the data from all the workers, having total supervision over the work of each employee.
The technician can create a report with the tasks he has worked on and record the total number of hours he has spent on each task. The field-based worker has the ability to photograph the workplace with his device and send the images to the web application.
It also supports the addition of comment by the worker and administrator to both the Web and Mobile application.
